This guide helps you connect Zingly correctly the first time.

Step 1 is required and should be checked first before you connect Zingly.

Setup usually takes under 2 minutes.

Before connecting Zingly, make sure:

• You are an admin/owner of the correct Meta Business Portfolio
• Your Facebook Page is connected to your Instagram Business account
• You will log into Zingly using the same Facebook profile that manages the business assets

During Facebook Login for Business, Meta will ask you to:

• Select your Business Portfolio
• Select the Facebook Page you want Zingly to post to
• Select the connected Instagram Business account (Refer to Step 2 instructions if instagram is not linked)

Important:

If the wrong Business Portfolio, Facebook Page, or Instagram account is selected during login, Zingly will not be able to publish correctly.

You can update or reconnect your accounts anytime by logging out and re-login to Zingly.

Instagram business account must be linked to Facebook page for successful onboardng to Zingly.

Zingly can post to Facebook first. Instagram posting only works when your Instagram account is a professional account and connected to your Facebook Page.

Set up an Instagram Business account

If your Instagram account is not already a Business or Creator account, follow Instagram's guide:

Set up an Instagram Business account

Connect Instagram to your Facebook Page

To allow Zingly to post to Instagram, your Instagram professional account must be connected to the correct Facebook Page.

Add or change the Facebook Page connected to Instagram

Once Zinlgy pre-requisite for onboarding is confirmed as part of step 1 &2, log in to Zingly using the Facebook profile that has Full Control of your business portfolio.

• Go to app.zingly.com.au.
• Click Continue with Facebook.
• Log in with the Facebook profile that has Full Control under Page Access.
• If you do not see the new Facebook profile during login, go to facebook.com in your browser, log out of the existing Facebook user, then log in with the new profile first.

Before you continue, make sure:

• You are logged into the correct Facebook profile that manages your business assets.
• You are an admin/owner of the selected Meta Business Portfolio.
• You selected the correct Facebook Page during login.
• Your Instagram Business account is linked to the selected Facebook Page.
• You selected the correct Instagram Business account if you want Instagram posting.

Once this is complete, Zingly can enable posting for your account.