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Privacy Policy

Effective Date: 1/08/2025

Zingly Pty Ltd | ABN: 92 656 610 490

Melbourne, Victoria, Australia

Zingly ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services via our website at https://zingly.com.au or our application at https://app.zingly.com.au.

For information about deleting your account and data, please see our Data Deletion Instructions.

By using Zingly, you consent to the practices described in this Privacy Policy.

1. What Information We Collect

  • First name
  • Email address
  • Business name (optional)
  • Business location (optional)
  • Social login tokens (used, but not stored)
  • Usage data and analytics (e.g., interaction with posts and features)

2. How We Collect It

  • Direct input by users (e.g., signing up, creating content, updating account settings)
  • Social login (Google and Facebook OAuth – Zingly uses access tokens to authenticate, but does not store these tokens in its backend)
  • Automated technologies, such as cookies and analytics tools

3. How We Use Your Information

  • Provide access to the Zingly platform
  • Enable AI-powered content creation and post scheduling
  • Interact with third-party platforms such as Facebook and Instagram on your behalf
  • Respond to user inquiries and provide customer support
  • Improve our product through analytics and usage feedback
  • Send product updates, offers, and newsletters (you can opt out at any time)

4. Third-Party Services

Zingly uses third-party platforms to operate effectively, including:

  • Google Firebase (Melbourne) – for secure data hosting and storage
  • Meta Platforms (Facebook & Instagram) – to post or schedule content on your behalf

We do not sell or share your personal information with third parties for marketing purposes.

5. Data Security

We take data security seriously and implement safeguards, including:

  • Encrypted transmission of data
  • Role-based access control
  • Use of secure storage via Google Firebase
  • No storage of social login tokens

Despite our best efforts, no system can be completely secure. We recommend keeping your credentials confidential and using a strong password.

6. Your Rights and Choices

  • Access or correct your personal information by logging into your account
  • Request deletion of your data by contacting us at admin@zingly.com.au
  • Opt out of marketing emails via the unsubscribe link in each email

7. Data Retention

We retain your data for as long as your account is active or as required to deliver services. Upon deletion of your account, associated data will be securely deleted within a reasonable period unless retention is required by law.

8. Children's Privacy

Zingly is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

9. Use Restrictions on AI-Generated Content

Zingly is committed to ensuring that its AI-powered features are used responsibly. Users are strictly prohibited from using the platform to generate, request, or disseminate any content—visual or textual—that is:

  • Sexually abusive, exploitative, or explicit
  • Harassing, hateful, or discriminatory
  • Violent or threatening
  • Illegal under applicable Australian or international law

We may monitor, restrict, or suspend accounts that engage in such misuse, and we reserve the right to retain minimal usage metadata (not AI outputs) as necessary to investigate abuse, in compliance with Australian privacy and cybersecurity laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions, requests, or concerns regarding your privacy, please contact us at:

Email: admin@zingly.com.au

© 2025 Zingly Pty Ltd. ABN 92 656 610 490